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We help organisations solve their most challenging reputation, change and engagement problems.

Change

Togetherness Index

As strategic communicators, we wanted to explore the role communication plays in connecting people so we created the Togetherness Index – a study of the impact of communication on our community, this year. Here’s what we found.

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Reputation

Crisis counsel

We partnered with Dr Tony Jaques in a first study of its kind where lawyers were asked about their role in a crisis and how it integrates with professional communicators.

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Infrastructure

Most projects begin with public goodwill in mind

There’s a big difference between ticking off a stakeholder survey and realising a vision others want to be part of. Robert Mannion examines how the infrastructure sector can learn from the New Zealand government’s COVID-19 communications approach.

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Reputation

The true impact of a crisis

Would you like to know the true impact of a crisis on your bottom line? Craig Badings teamed up with a master data science student to research the impact a crisis has on share price, earnings per share, media sentiment and time to recover post the crisis.

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Reputation

Reputation Reality

Digital and social media capabilities are integral to successful crisis management, yet our latest research shows many organisations aren’t prepared.

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Infrastructure

The infrastructure sector often needs to navigate diverse and competing needs. We bring expertise in working with stakeholders at all levels to successfully traverse complicated situations.

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