Insight

We are committed to learning, and understanding the world we live in. We gather insights every day, and this is where we share them.

The Togetherness Index is a study of the impact of communication on our community. The results of the second survey of this index are in. Talk to us if you would like to know how you can communicate better for togetherness.

Change

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May 2021 Craig Badings

There are three types of response to a crisis

Reputation

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April 2021 Craig Badings

The legal and reputational risks and rewards of social media

Reputation

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December 2020 Neil Green

Are you ready for the new Privacy Act?

Reputation

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November 2020 Robert Mannion

Why your crisis team needs a fire drill

Crisis planning and training

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October 2020 Neil Green

Are you ready for the next one? Have we learnt the lessons yet?

Crisis and issues management

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June 2020 Neil Green

Learning from disruption

Change

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June 2020 Craig Badings

Crisis Counsel: what lawyers truly think of crisis communicators

Crisis and issues management

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March 2020 Craig Badings and Spiro Anastasiou

The psychology of virtual working — tips on how to stay mentally fit and productive

Crisis and issues management

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March 2020 Neil Green, Craig Badings, Jill Calder and Raphael Hilbron

Reputation Reality — getting ahead of the game

Reputation

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March 2020 Robert Mannion

Two quieter, welcome voices on what to do about a virus

Crisis and issues management

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March 2020 Spiro Anastasiou

Clickbait or coronavirus – which is the biggest threat to public safety?

Crisis and issues management

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February 2020 Michelle Patience

Fighting a global ‘infodemic’

Stakeholder engagement

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February 2020 Kate Walsh

Communicating in the face of a pandemic

Crisis and issues management

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February 2020 SenateSHJ

Zen and the art of Royal Commissions

Reputation management

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February 2020 Neil Green

Actions speak louder than words

Reputation management

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December 2019 Robert Mannion

On yer bike: How one YouTube ad cost Peloton $1 billion in two days

Crisis and issues management

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November 2019 SenateSHJ

Who's writing your story?

Digital

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November 2019 Robert Mannion

Prince Andrew can now tell you how not to rebuild trust

Crisis and issues management