Crisis and issues management

Protecting an organisation’s reputation requires a keen view of issues that might arise.

It also requires the ability to respond quickly during the heat of a crisis.

SenateSHJ has significant experience in developing strategies for corporate and government agencies before, during and after a crisis. We address pending or potential issues and ensure ‘full preparation’ for the best and worst scenarios.

As part of this, we have run numerous crisis communication simulations.

Our extensive experience in managing stakeholders — including the media and digital communications — ensures our clients are able to employ the right strategies to ensure damage is minimised and reputations rebuilt.

Have a question? We're here to help.

Jill Calder

Melbourne, Australia +61 419 508 597 [email protected]

Neil Green

Wellington, New Zealand +64 21 660 872 [email protected]

Craig Badings

Sydney, Australia +61 413 946 703 [email protected]

How we've helped our clients

"SenateSHJ provided a calmness and clarity of thought which proved critical in the height of the crisis. This allowed us to communicate, both to staff and to clients, in a thoughtful and positive manner.”
JD de Lange, Chief Operating Officer, Allan Gray

“SenateSHJ stepped in and dealt with the situation in a calm, professional and considered manner, and were effectively on call whenever we needed them. Their advice was prompt, practical and highly effective."

Senior Principal, Professional Services Firm

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How clear, proactive communication helped after a security breach.

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“SenateSHJ worked closely with the CEO and the whole executive team to ensure that our strategy to mitigate the effect of the sector on our business and team were clearly articulated, well understood by the team and that we were well prepared for any negative press as a result of our changes.”

CEO, large private education provider

“The strategic advice provided by SenateSHJ has been invaluable, and their communication execution has been an important extension of our internal capability. A trusted advisor on matters of PR, communication and issues management, SenateSHJ has helped us manage our risks and capitalise on opportunities.”